Product Support

Installation Guides & FAQ's

• ★ Bitdefender Threat Scanner Error
• ★ Where Can I Download My Total Defense Software?
• ★ How To Install Total Defense Unlimited
• ★ How To Install Total Defense Premium
• ★ How To Install Internet Security Suite
• ★ How To Install PC Tune-Up

See all 34 articles

Anti-Virus / My Security

• How to Clear Browser Pop-Ups
• How To Enable Snooze In The Total Defense Security Center
• Download Protection
• How To Run A Full Scan
• Exclude Files From Scans
• How To Schedule A Scan

See all 23 articles

My PC Performance / Tune-Up

• ★ PC Tune-Up & Malwarebytes Conflict
• PC Tune-Up Troubleshooting Guide
• PC Tune-Up Is Taking A Long Time To Run
• Defrag Precautions
• What Are Driver Alerts?
• Viewing The PC Tune-Up Report

See all 8 articles

My Kids

• My Kids Email Alerts (Parental Controls)
• Update/Change/View the Blocking Message My Kids (Parental Controls)
• How To Temporarily Disable My Kids (Parental Controls)
• How To Delete A Profile from My Kids (Parental Controls)
• How To Turn Off My Kids (Parental Controls)
• Filtering/Blocking The Internet In My Kids (Parental Controls)

See all 18 articles

My Files

• How to Restore using Mac Online Backup
• How to Backup using Mac Online Backup
• How To Perform An Online Backup
• How To Restore An Online Backup

MAC OS

• How To Uninstall Total Defense Anti-Virus For Mac OS
• How To Install Total Defense Anti-Virus For Mac OS

Mobile Security

• Installing Mobile Security On Your Device
• Total Defense Mobile Security Battery Impact
• How To Fix "No Google Token" Error That Appears When Signing In To Mobile Security
• How Do I Turn Off Privacy Advisor Notifications?
• Error 'Uninstall Not Successful' While Uninstalling Total Defense Mobile Security
• Can The Trusted Number Be Changed After It's Been Set?

See all 20 articles

Advanced Troubleshooting

• What Is Adware & Spyware?
• What Is A Virus Hoax?
• What Is An Exploit?
• What Is A Rootkit Infection?
• What Are Cookie Files?
• I Am Getting The Error Message: Connecting To The Update Server Failed

See all 10 articles