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About your Total Defense Account
Total Defense is known for its popular multi-platform internet security softw...
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Why does my product show an "Update failed[-3000]" error message?
If your product is showing an "Anti-malware signature status: Update failed[-...
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Why does my product show "Signatures are outdated" alert immediately after startup?
When you first startup your computer and you immediately view the Total Defen...
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Why does my product show Expired after I renewed?
If your product is showing an Expired Alert Message and you have recently ren...
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How to update your Email Address information
Follow these directions to change the Email Address associated with your Tota...
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How to update your credit card information
Follow these directions to change the Credit Card associated with your Total ...
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Where can I find my Registration Code and check Expiration Date?
If you need to check your Total Defense subscription activation code or when ...
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How do I Claim my Rebate?
To claim your rebate: 1. Install and register the software 2. Visit rebate.to...
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How to renew a Subscription
If you do not have automatic renewal set up on your account or your credit ca...
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Cancel Automatic Renewal
You can opt-out of the Automatic Renewal Service by following the instruction...
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How to install Total Defense Premium Internet Security
Below are instructions for first time installation of Total Defense Premium —...
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How to install Total Defense Ultimate Internet Security
Below are instructions for first time installation of Total Defense Ultimate ...
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How to install Total Defense Essential Anti-Virus
Below are instructions for first time installation of Total Defense Essential...
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Where can I download my Total Defense Software?
IMPORTANT: It's best to download the product through your Total Defense Accou...
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How to install PC Tune-Up
Download PC Tune-Up from your Total Defense Account. 1. Login to your Total D...