You can opt-out of the Automatic Renewal Service by following the instructions below or by calling customer service at 1-877-906-8816.
If you cancel the Automatic Renewal service on your current product, you must manually renew your subscription before it expires or risk losing your Total Defense Protection.
1. Login to your account.
- Click on the link to take you to the account login page. https://www.totaldefense.com/shop/account
2. Subscriptions.
- Click on the Subscriptions tab.
3. Choose Subscription.
- If you have more than one subscription, make sure that you select the correct one.
- Click on the Disable ARS button associated with the subscription that you do not want to renew.
4. Confirm your choice
- Click on the Yes button
5. Confirmation of your renewal cancellation.
- You should see this at the top of your screen when the renewal has been cancelled.
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