Cancel Automatic Renewal

You can opt-out of the Automatic Renewal Service by following the instructions below or by calling customer service at 1-877-906-8816.

If you cancel the Automatic Renewal service on your current product, you must then manually renew your subscription before it expires or risk losing your Total Defense protection.

1. Login to your Total Defense Account

  • You will be prompted for the account email and password .
    account login screen

2. Choose Subscription

  • Click on the Disable button associated with the subscription that you do not want to renew.
  • If you have more than one subscription, make sure that you select the correct one.

Click disable ARS

3. Select Disable ARS Protection

Account Select Disable ARS Protection

View the exclusive Virus-Free Guarantee program, only available to customers with Automatic Renewal protection enabled.

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