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Cancel Automatic Renewal

You can opt-out of the Automatic Renewal Service by following the instructions below or by calling customer service at 1-877-906-8816.

If you cancel the Automatic Renewal service on your current product, you must then manually renew your subscription before it expires or risk losing your Total Defense protection.

1. Login to your Total Defense Account

login screen

2. Click on the Subscriptions tab.

account subscriptions tab

3. Choose Subscription

  • If you have more than one subscription, make sure that you select the correct one.
  • Click on the Disable ARS button associated with the subscription that you do not want to renew.

Click disable ARS

4. Select Disable ARS Protection

Account Select Disable ARS Protection.jpg

 

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