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  1. Total Defense Online Support Portal
  2. General

General

Manage My Account

  • About your Total Defense Account
  • Why does my product show an "Update failed[-3000]" error message?
  • Why does my product show "Signatures are outdated" alert immediately after startup?
  • Why does my product show Expired after I renewed?
  • How to update your Email Address information
  • How to update your credit card information
  • See all 17 articles

Licensing - Activation

  • Where can I find my Registration Code and check Expiration Date?
  • How to register a new retail subscription in your Account?

Rebates

  • How do I Claim my Rebate?
  • Rebates - Frequently Asked Questions

Refunds

  • Self Service Refunds
  • Refund Policy
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