Rebates - Frequently Asked Questions

How can I claim my rebate?

Please see our Claim a Rebate article

Where is the UPC Barcode?

UPC-code-Diagram.png
The location of your Original UPC Barcode is on back of the product package you purchased from the retailer.

Help, I lost my receipt! Now how do I get my rebate?

Most stores can reprint your receipt, especially if you paid with a credit card and know the exact date of your purchase.

I forgot to send in for my rebate and now it has expired. Will I be able to get my rebate?

Promotions such as rebates are planned for very specific timeframes. If the submission period has passed for your rebate, unfortunately you will not qualify.

I purchased the product that I am submitting a rebate for online and did not receive a receipt. Can I still receive a rebate?

Qualifying purchases made online should have been accompanied by a packing slip or invoice. For these purchases, the packing slip or invoice may be used as the receipt.

I bought more than one of the same product that a rebate was offered on. Can I submit for more than one rebate?

Rebates have a limit on the number of claims that can be submitted on a single promotion. Offers are limited to: 1 Per Household/Billing Address, 1 Person, 1 Per Receipt/Invoice. Please review the details on your rebate form to see specific rules for the promotion.

What are my payment choices?

If you qualify for a rebate payment, you will receive your rebate payment in the form of a Check.

Does my rebate check ever expire?

Yes. Checks are void if not cashed within 60 days of issuance and cannot be reissued.

How long does it take to get my Rebate Check?

It takes up to 8-10 weeks for your Rebate Check to arrive once your claim is submitted.

Why am I required to register my software?

The registration rebate promotion is for new customers and requires installation and registration of your software to be eligible.

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