How to install Total Defense Mobile Security - Retail

Below are instructions for first time installation of Total Defense Mobile Security for Android Tablets and Phones — for an existing product subscription see this article to install on Android additional devices.

1.  Register Subscription

  • Complete the account setup page as prompted and click the "Next" button.
    mobile_reg_account.png
  • Grab your product package and peel back the tab on the inside of your package to reveal your 20-digit Product Registration Code
    account screen
  • Enter your 20-digit Product Registration Code, found in your product package, when prompted, then click the button.
    mobile_reg_20digit.png

2.  Download/Install

Now, it’s time to Install your software.

Total Defense Mobile Security works on any device running Android 5.0 and up. An active internet connection and a Google Play™ services enabled device are required.

  • After registration is complete you will be forwarded to the Google Play Store
  • Click Install to download the "Total Defense Mobile Security" app
    Screenshot_20190919-093731.png
  • After installation is complete, tap Open
    Screenshot_20190919-093746.png
  • Tap the checkbox to agree to our subscription agreement and tap on "Continue"
    Screenshot_20190919-093802.png
  • Next, Follow onscreen prompts for Total Defense Account Login
    email.pngpassword.png

3.  Install Setup

  • Tap "Get Started"
    1st.png
  • Tap "Activate" to turn on Web Protection
    Activate_Web_Protection_1.png
  • Scroll down and tap on "Total Defense Mobile Security"
    Activate_Web_Protection_2.png
  • Tap on the switch in the top right and tap "OK". 
    Then, go back to the Total Defense app
    Activate_Web_Protection_3.png
  • Tap "Scan Now" to run a one-time scan to check that your device is threat-free
    Scan_Now__after_web_prot_.png
  • Tap "Allow" to grant needed permissions
    Scan_Now_2.pngScan_Now_3.png

To continue the setup, check the Autopilot Recommendations – a personal security advisor which provides suggestions based on your device usage and needs – to activate more Mobile Security functions in the app.

  • Tap "Got It"
    Autopilot_Got_It__After_Scan_now_.png
  • Tap "Activate" for Anti-Theft
    Anti-Theft_Activate__After_Autopilot_.png
  • Tap "Allow"
    Anti-theft_Allow.png
  • Tap "Turn On"
    Anti-theft_gran_admin_priv__After_AT_Allow_.png
  • Tap "Activate" in the bottom right
    Activate_Device_Admin_After_Gran_admin_priv.png
  • Set your pin to 4 digits that you'll easily remember.  (You can always visit central.totaldefense.com to pull this pin up in case you forget it)
    Set_Pin.png
  • Tap "Turn On"
    Active_Snap.png
  • Tap "Allow" to allow the permission
    Allow_Snap_permissions.png
  • Congratulations! Your mobile device is protected by Total Defense!
    Final.png

More information: Mobile Security FAQs

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