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How to Collect Logs

1. Open the File Explorer and navigate to: C:\Program Files\TotalDefense\Suite\TotalDefenseUtility

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2.  Open the Prd.LogsCollector.exe tool.

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3. Click on the collect logs icon. Allow time for the Total Defense Utility to finish collecting logs, it may take several minutes.

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4.  Click on "Browse to logs" to open the folder containing the log file.

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5. You can then take this file and email it to support@totaldefense.com.

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