1. Open the File Explorer and navigate to: C:\Program Files\TotalDefense\Suite
2. Open the Prd.LogsCollector.exe tool.
3. Click on the collect logs icon. Allow time for the Total Defense Utility to finish collecting logs, it may take several minutes.
4. Click on "Browse to logs" to open the folder containing the log file.
5. You can then take this file and email it to email@example.com.