If you forgot your password and you need to do a password reset:
1. Go to to your Total Defense Account
- You will be prompted for the account email and then password
2. Click the "Reset It" link under Forgot your password?
3. Check your email for password reset instructions
- You will receive a "Total Defense password recovery request" email
- Click the Reset Your Password button in the email
- If you do not see the email, please check your Spam folders
5. Choose a new password
- The email reset link will open a new page
- Enter and confirm your New Password
- Password must include at least: one upper case letter, one lower case letter, one number, and one symbol such as $ & ! %
- Click the Reset Password button
6. Login to Total Defense Account
- Your password is now reset, login to your Total Defense account with the New Password
- You will also receive a "Your password was successfully reset" confirmation email with a link to Account Login
