In order to deliver the most up-to-date internet security to our customers we are in the process of a software upgrade from our version 11 products to a new more robust version 12. This is a major content upgrade, which in most cases will happen automatically but, in some cases, you may need to grant permissions to our Total Defense Setup Application for the update process to complete.
After version 11 is automatically uninstalled and the device reboots you may see a “Total Defense Updater” dialog box asking you to accept the permission request to allow the update.
After the clicking “Continue” button you will see a User Account Control pop-up window asking you to give permission to the Total Defense Setup Application. Please accept the permission request to finish the process of installing version 12.
Follow any further on-screen prompts to complete installation of the version 12 update.