1. Visit www.totaldefense.com/myaccount
2. Click on the "forgot my password" option at the login page
3. You will be directed to a page to re-enter your email address
4. After entering your email address, select "Get New Password"
5. You will receive a confirmation page instructing you to check your email for instructions on how to reset your password. Click on the link in the email to select a new password.