Why does my product show an "Update failed[-3000]" error message?

If your product is showing an "Anti-malware signature status: Update failed[-3000]” error message it means you’re running Windows 7 and will need to download and install Microsoft Easy fix, which should resolve your issue.


1. Download Microsoft Easy fix

  • If the link does not work, copy and paste this address in a web browser:

2. Install Microsoft Easy fix

  • Select the “I Agree” checkbox and then click “Next” button


  • Once Easy fix is installed, click “Close” button


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